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Key announcements

Due to scheduled maintenance, our housing repairs service may be unavailable for periods from 5pm Friday 12 April to 9am Monday 15 April. To find out more about the section 114 notice, visit our section 114 page

Contact us by phone

The opening hours of our Planning and Regeneration general enquiries line are Monday to Friday, 9am to 5pm.

  • Planning and Regeneration general enquiries: 0121 303 1115
  • Next Generation Text (also known as TypeTalk and Text Relay, for those with a speech impairment, or deaf or hard of hearing): Dial 18001 before the full national phone number

Read more about SignVideo, how it works, and what you need to be able to use it.