Pay your Penalty Charge Notice (PCN)
To pay you’ll need the 10-digit number listed on your PCN and your vehicle registration number. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN
If you’ve lost your PCN, call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm)
Sometimes online payments are unavailable for the first 24 hours after your PCN is issued. If you’re still experiencing trouble paying online after this time, you can pay by telephone.
Pay by phone
Call 0121 667 4964 to pay your penalty charge by telephone.
The penalty charge payment line is open 24 hours a day, 7 days a week. Charges for calls from mobile numbers may vary.
Pay by cash
You can take your PCN to any . The barcode will be scanned for cash payment over the counter.
Pay by cheque or postal order
Using the payment slip on your PCN, return it to:
PO Box 77
Birmingham B4 7WA
You must allow at least 2 working days for 1st class post and 5 working days for 2nd class post. Cheques and postal orders should be made payable to ‘彩霸王论坛 (Highways)’. Write your PCN number and vehicle registration number on the back of your cheque or postal order.
Page last updated: 7 September 2023