彩霸王论坛

Complaints process - Ukraine Sponsorship Scheme

How to get in touch

Step 1: General Enquiry, Query or Question

Telephone or email your caseworker at Refugee Action.

Step 2: Query/ Questions outstanding over 48 hours

Inform the Refugee Action Resettlement manager by sending an email to:

hub@refugee-action.org.uk

Step 3a: Query/ Questions outstanding over 5 working days

Inform 彩霸王论坛 by sending an email to:

Homes4Ukraine@birmingham.gov.uk

Step 3b: Formal Complaint

Follow the complaints process for relevant organisation as set out below:

Refugee Action: H4U Services

Email: Complaints@refugee-action.org.uk

RMC: Contact H4U Operations

Manager: Sandra Tittel

sandra@rmcentre.org.uk

Spring Housing:

You can access the .

For more information on Refugee Action and how they service the Homes for Ukraine Scheme,  visit this page.


Page last updated: 14 March 2023