Report possible abuse or neglect of an adult with care and support needs
Adult Social Care Contact Centre staff will look at referrals made online from Monday to Friday, 9am to 5pm.
If you believe that the referral you are making is urgent and needs to be responded to when Adult Social Care staff are not routinely available, contact our Out of Hours team:
- phone: 0121 464 9001
- email: AMHPoutofhours@birmingham.gov.uk.
If you believe your concern is an emergency, or if someone is in immediate danger, you should phone 999 for the Emergency Services.
You can report a concern using our online form:
When you submit the forms with a valid email address, you will receive a PDF version of the form.
You can also report a concern in the following ways:
- Email: CSAdultSocialCare@birmingham.gov.uk
- Phone: 0121 303 1234
- Text Relay: Dial 18001, followed by the full national phone number
Only call the safeguarding number if you believe it's a safeguarding concern. If you phone for anything else, you could be preventing a citizen from getting through who may be being abused.
Use our online referral and telephone contact services for support and services.